3 Replies Latest reply on Jan 7, 2017 8:50 PM by robertj69094113

    Lightroom 6 does not recognize Canon T3i


      I have Lightroom 6.7 running on a mid-2012 MacBook Pro with OS X 10.12.2 (Sierra).  I can import photos from a iPhone 5 - upon selecting import in LR and then select source the window shows iPhone 5 under devices.  On trying to download from the Canon EOS Rebel T3i, selecting import in LR does not show any devices in the select source window.  I have tried various combinations of USB connection, turning on T3i power, starting import and launching LR.  I also tried using a different USB cable. None of these were successful. Also I am able to download photos from the T3i into the Apple Photo application on this computer.  Also the photos are stored in the T3i in jpg format.  What do I need to do to resolve this problem.