Try going to your computer manufacturer's web site (HP, Dell, etc.) and downloading from their support site the latest drivers for your hardware -- especially for your DVD burner. Don't trust Windows 7 to do it.
Also, go to Windows Update and ensure that you have all of the Windows and Microsoft Updates that are available, including those that don't install automatically.
Thank you Steve for your response. I contacted tech support at Adobe this morning, in addition to your recommendations, they admit that there is a technical issue they are working on with compatibility and PE15. "Neeraj: Hi Richard, This is a known issue & Engineering is already working on it to make the program compatible with all the burners available in the market. Unfortunately, there is no ETA as of now to fix this issue permanently but you can use a workaround for this. You can export the project as an ISO & use a third party program to burn it to the Disc. Imgburn is a free program available on internet that you can use"
I tried this solution using Nero and everything worked fine including my menus and scene markers. Thank you Steve for all you do. I don't know if they will ever fix this or not but it is no big deal to follow the protocol above.
I've been experiencing the exact problem listed above. I downloaded and installed Imgburn and I was able to burn my DVDs. However, this is a cumbersome process and not how I hope to operate in the future. I'm considering purchasing and installing an external burner but this was not what I expected when I upgraded to 15. Hopefully, Adobe will either issue a fix or will at least test the product a bit more before releasing it.
I've used Adobe products for many years and have been very pleased. However, I'm a bit disappointed at this time