4 Replies Latest reply on Mar 16, 2018 4:55 AM by Chad Chelius

    Initial View marked as inaccessible

    Ivpiter1 Level 1

      When I convert a document from Word that has a title set to PDF using 'Save as PDF', the resulting PDF fails the accessibility check due to the title.  The title is shown under properties->Description, but under 'Initial View', it's set to Show  File Name rather than Document Title.  This seems to be causing the accessibility failure.  There doesn't seem to be a way to set this from the Word side.  Without this, any PDF created from Word would result in an inaccessible PDF.  What am I missing?

        • 1. Re: Initial View marked as inaccessible
          _Crockett_ Level 1

          I am not sure you are missing anything. I usually run the accessibility checker and change the display to document title by right clicking the error in the accessibility checker and selecting "Fix".


          All of my conversions to accessible pdf require remediation, so I am in the file anyway. I could see where you might want to automate if converting in bulk, but I do not have a solution for that.

          • 2. Re: Initial View marked as inaccessible
            r. v.s88189178 Level 1

            What I have resorted to, after loading a document but before running "Accessibility" is to first change the Initial View in File Properties to "Show: Document Title". While this may seem an inconvenient step, it seems to ensure that you don't start off with the "Title - Failed" error.


            Unless I do this now, every single Word-sourced document I test, even those for which the "Title" was appropriately and corrected customized, will fail the default Accessibility test.

            1 person found this helpful
            • 3. Re: Initial View marked as inaccessible
              gkaiseril MVP & Adobe Community Professional

              Apache OpenOffice.org Writer can set the "Initial View" and then "Export as PDF" with that setting.


              It is also possible to use the "Action" feature of Acrobat Professional to set the Initial View for a number of files at one time.

              3 people found this helpful
              • 4. Re: Initial View marked as inaccessible
                Chad Chelius Adobe Community Professional

                This is just standard behavior in a PDF exported from Word. It includes the title in the PDF, it just doesn't set the initial view setting. A super easy fix is that when you run the Acrobat Accessibility Checker and get the error. Just right-click on the error and choose Fix. Done!

                2 people found this helpful