3 Replies Latest reply on Jan 11, 2017 9:00 AM by Test Screen Name

    We have 2 issues with our Acrobat XI Std v11.0.18.

    roberth31658492

      We have 2 issues with our Acrobat XI Std v11.0.18.

      • #1 the PDF files on the desktop are converting the file from the normal Adobe icon to thumbnails (preview of first page).  I went into preferences-general and I do not see the option to disable or enable PDF thumbnail previews for windows explorer.  Please help!
      • #2 I'm not sure if this is related to the issue but when you click to open a PDF Acrobat opens but does not display an image.  If you close the PDF and reopen it, it displays the PDF. Please help!