I'm helping one of you can help... I have updated both all of my CC adobe applications to 2017. I am trying to open my .CR2 raw files from my Canon Rebel XSi. I have installed Camera Raw as well as all of the updates. Clearly I am doing something wrong, but I keep getting this message when I try to open or import images from my camera into Photoshop or Lightroom:
If this helps, this is what my .CR2 images look like in Adobe Bridge.
Thank you so much for your help!
If you go to Help/About Plug-Ins/Camera Raw, what version of camera raw does it indicate that you have installed?
thank you. I needed to update.
It turned out that the USB was the issue.... Adobe was reading my files as corrupt when I tried to import them with my usb. When I imported them via the chip card in the camera, it worked fine. Computer magic I guess.
Thanks for offering to help!