3 Replies Latest reply on Jan 13, 2017 3:34 AM by a8flygirl

    how to open .cr2 raw camera file in photoshop or illustrator

    a8flygirl

      Hello,

      I'm helping one of you can help... I have updated both all of my CC adobe applications to 2017. I am trying to open my .CR2 raw files from my Canon Rebel XSi.  I have installed Camera Raw as well as all of the updates. Clearly I am doing something wrong, but I keep getting this message when I try to open or import images from my camera into Photoshop or Lightroom:

      Screen Shot 2017-01-11 at 4.14.03 PM.png

      If this helps, this is what my .CR2 images look like in Adobe Bridge.

      Screen Shot 2017-01-11 at 4.17.22 PM.png

      Thank you so much for your help!