6 Replies Latest reply on Jan 22, 2017 5:50 PM by nancyg43376568

    Error! Check Activation

    somethingtoremember5

      Hi,

      II have uninstalled, reinstalled, tried to activate and I still keep getting "Error! Check Activation!". When I try to activate it tells me there is a server issue. What can I try next?

      Preferably I don't want to use Adobe Digital Editions since it doesn't work properly and I have spent hours on it. There must be better applications on the market?

       

      Thankful for help.

        • 1. Re: Error! Check Activation
          Nanaky Level 5

          Windows:

           

              Close all applications.

              Choose Start > Run.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Select the Adept key.

              Choose File > Export.

              In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.

           

          Macintosh:

           

              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.

          1 person found this helpful
          • 2. Re: Error! Check Activation
            somethingtoremember5 Level 1

            Hi,

             

            Sorry for my late reply to this and many thanks for helping me. Just a quick question: As I don't want to authorise at all since i do not use the program more that for downloading books (I don'tuse this as a library as there is nothing but trouble with it), is that an option?

             

             

            Thanks!

             

             

            Eva

            • 3. Re: Error! Check Activation
              Nanaky Level 5

              To open eBooks of the Library need a adobe ID. Without authoirze if was not right work. Better you authoirze it with your Adobe ID.

              • 4. Re: Error! Check Activation
                Kelly2x

                THANK YOU!! I have been up, down and all around the Internet the past few days trying to find a fix. I've been borrowing epub books for years and have never had so many problems. I followed your instructions for the Windows as posted, and I was immediately able to download the same book that has been giving me error messages. I hope Adobe pays you for the advice. I was about to write a strongly worded email to them about the error issues.

                • 5. Re: Error! Check Activation
                  debbiem30216535

                  All is fixed.  The combination of removing and restoring my activation but more importantly downloading the latest update for B&N that was released a day or two ago fixed all problems.

                   

                  Sent from my iPad

                  • 6. Re: Error! Check Activation
                    nancyg43376568

                    I had the same problem on my windows 7 desktop when I was prompted to upgrade to 4.53.

                    I tried following the instructions but it didn't work.

                    I did system restore and went back to ADE 2.0.

                    I went to the website and downloaded ADE 3.0.

                    After doing that, I was able to download the book without getting the "Error! Check Activation"

                    In fact, the ePub book I downloaded shows up in all three places.