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Forgot password required to Remove Security for Protected > Encrypted PDF

New Here ,
Jan 12, 2017 Jan 12, 2017

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In need of assistance retrieving password I enabled in order to PDF document.  I understand how to remove the security feature, itself. However, I am desperately in need of assistance reclaiming/ resetting the password required to Remove Security for Protected > Encrypted PDF File in the dialog box FOLLOWING Tools > Protect > Encrypt > Remove Security> ????? Forgotten Password Any assistance anyone can provide is most sincerely appreciated; even if I am S.O.L., at least I know where I stand.lockedforgot document password

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Security digital signatures and esignatures

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Community Expert ,
Jan 12, 2017 Jan 12, 2017

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Remember the password, use a un-protected version from your backups, or re-create the file.

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Community Beginner ,
Nov 15, 2020 Nov 15, 2020

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Hi

 

How do I re-create the file? 

 

I tried, what I think you mean, save under a different name, but that version also had the Password protection. 

 

Any and all help will be greatly appreciated. As a matter of fact, the more detail the better- I am new to Adobe.

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LEGEND ,
Nov 15, 2020 Nov 15, 2020

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Recreate as in "start again". Don't lose your password, Adobe do not give a back door, master key, or unlock service...if they did, other people would be unlocking your file. 

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Community Expert ,
Nov 15, 2020 Nov 15, 2020

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Does this password prevent you from opening the PDF file or does it only prevent modifications of the PDF file?
Because that changes everything to the answer.

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Community Beginner ,
Nov 15, 2020 Nov 15, 2020

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I can still open the PDF, but I cannot modify/edit!

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Community Beginner ,
Nov 15, 2020 Nov 15, 2020

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1- Open the document in Acrobat Pro DC/ Acrobat Reader DC
2- On the top of the document, check if it says certified by Adobe sign and document name will have secured with the name.
In that case, you won't be able to edit the PDF.
You may try a workaround if you have Windows OS.
Follow these steps for the workaround:
1- Choose print option
2- Select printer as- Microsoft print to PDF/ Adobe PDF
3- Save the file locally
4- Open the saved file and try to edit the same

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