2 Replies Latest reply on Jan 17, 2017 6:32 AM by järfällahusa18040632

    Content disappears and "The document could not be saved. An unexpected network error occurred"

    järfällahusa18040632

      Hi.

       

      Randomly, when working in files on a network share, the content disappear and when trying saving we got the error message "The document could not be saved. An unexpected network error occurred". We can not even save on the local drive. (We got the same error message.).

      Any ideas? What to do. Our client is real frustrated. All unsaved changes is lost.

      We are running Acrobat DC version 15.023.20053.15062.It's a part of CreativeCloud. And the operating system is Win 10 Enterprise 10.0.14393 Build 14393.