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premier download 14

New Here ,
Jan 14, 2017 Jan 14, 2017

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1. I have downloaded the Photo element 14. Before the successful download it failed 8 times. Is it locked ? 

2. Now I downloaded to Akamai download manager. After completing the download it is showing the status "forbidden". It took several hours and download time. Can  we do something to open from the same

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Adobe Employee ,
Jan 15, 2017 Jan 15, 2017

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Hi,

I would request you to please post the screenshot of the error message that comes up while you face the issue. I would be glad to assist you further.

Thanks,

Arshla

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