4 Replies Latest reply on Jan 15, 2017 7:01 PM by jaromw

    Video not visible after uploading to PreEle11


      My video isn't visible after I upload the file to Premiere Elements 11.  It doesn't seem to be a codec problem as I checked G-Spot and it says correct audio and video codecs are installed.  The avi files play fine on G-Spot and the Movies & TV applications.  I recently got the new laptop and the problem may be related to something on it as my old Windows 7 laptop didn't have this problem.


      Would you please help me?


      System info:

      Windows 10 Home OS

      .avi file type

      Premiere Elements v 11.0