3 Replies Latest reply on Jan 17, 2017 9:14 AM by KanikaS Branched to a new discussion.

    Image downloaded doesn't match preview (wrong image altogether)

    coreenm Level 1

      I licensed and downloaded a vector of a family in silhouette. When I opened the file in Illustrator, it was a completely different image, one of a person and a dog.


      I don't want a credit to make up for the purchase; I want the image pictured in the preview. It was the best fit of those I found. Is there a way for the correct one to be tracked down and sent to me?