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Even I am facing the same issue.. Can somebody from the Phonegap Team to look at this issue?
PhoneGap Build Service Status should be your first place to look. Right now it looks like a 1MB build takes about a minute on iOS and half that for Android.
To your particular question: do you ever get an IPA back? If so, wouldn't call that an "infinite loop"; just a really long build time. Keep in mind that your build is part of a queue, so if there's a lot of people in front of you, you may have to wait a little while.
I would try your build when the approximate queue size on the status page is at or near zero. If it still takes 10+ minutes, I'd wonder if there's something odd about your app structure. In that case, it might help to see your config.xml (minus identifying/secret information) and your project's directory structure.
.apk for android is generated in 10 seconds, while the .ipa in 10 minutes. it's weird...