Unable to print document using ACROBAT READER DC

[trinab29452983]

My issue is i have installed this and followed instructions to a tee, checked the troubleshooting pages, checked my printer and computer and everything looks good but it keeps telling me i can't print or my coupons already printed but they didn't ???

Any help?

[AkanchhaS]

Hi Trinab29452983,

Is there any specific error message comes up when you are trying to print the document?

If it is with one perticular documnet then try priniting it as image.

You may please refer to the help document Troubleshoot PDF printing in Acrobat and Reader

and see if that helps.

Regards,

Akanchha

[rogerb35579777]

I have an MacBook Pro with Sierra 10.12.2 and Acrobat Reader DC (french) :

Architecture: x86_64

Build: 15.23.20053.211670

AGM: 4.30.67

CoolType: 5.14.5

JP2K: 1.2.2.37658

Acrobat will print only one document, further attempt fail to connect to printer. I have to quir and restart Acrobat to print another document.

I tried to up-date Acrobat but I get the message that Acrobat is already up-to-date.

[AkanchhaS]

Thanks for sharing the information.

Have you tried all the steps mentioned in the help document shared above?

if not, then please try once that might help you fixing the problem.

Troubleshoot PDF printing in Acrobat and Reader

[trinab29452983]

[trinab29452983]

says - warning: javascript window

network error: printing was interrupted. Please try again.NotAllowedError: Security settings prevent access to this property or method.)

in yellow - some features have been disabled to avoid potential security risks. Only enable these features if u trust this document.

[AkanchhaS]

Hi Trinab29452983,

We are very sorry for the delay in response on this.

The error message you are referring above, that seems to be happening with this particular document as this document contains Java Script embedded.

You have get the security settings changed to print Java Scripted document or click on enable these features if you trust this.

[trinab29452983]

Hello? Anyone going to help me??