As a student at an art school, I am given a free subscription to Adobe cloud until I graduate, updating the subscription once a year. I have been noticing issues with Photoshop, mainly sometimes the tools won't change when I hit the key or the keys stick (It's not my computer, no other program has this problem). I figured that updating would fix the problem. I tried to hit Help >Updates, but when I do it opens Adobe for 2 seconds, then immediately closes without notifying me why. I then tried to update from the website by installing the adobe patch installer, but when I click it, it says I cannot use it. Could this be because I'm on a subscription? I really need to update this broken version, it's a hindrance to how fast I can work.
You say CS6, but you have a subscription allowing you to run much more recent versions. Is that right?