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ADOBE DIGITAL EDITIONS...I cannot install!!! (authorization)

New Here ,
Jan 16, 2017 Jan 16, 2017

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After downloading I was prompted to enter my username and password.  When I did and I know i did correctly(ON THE PROMPT AFTER DOWNLOADING)  I recieved an error/  Unknown Username or bad password.  I need anyway to install Digital editions. All this for a free program really?  I just want the ebook I paid for thats in acsm format. 

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LEGEND ,
Jan 17, 2017 Jan 17, 2017

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Do you used a apple device? If yes you was aks for the installation for the admin Passwort of your Mac not for the data of your adobe ID account.

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New Here ,
Jan 17, 2017 Jan 17, 2017

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I couldnt humor this since my apple ID, icloud, and appstore. Including the store i bought the book from are ALL THE SAME information. 

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New Here ,
Jan 17, 2017 Jan 17, 2017

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Also i was specifically instructed to use my adobe account credentials.  Thank You Anyway.  I had a glimmer of hope for a second. lol

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LEGEND ,
Jan 18, 2017 Jan 18, 2017

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Can you add a screenshot of the message in the forum treand?

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