Reinstalling Photoshop after resetting my laptop

[Bobalob93]

So the internet browsers on my laptop are freezing as soon as they're opened, and apparently the only way to fix this is to completely reset my laptop and wipe any installed programmes. If this happens, will I be able to reinstall Photoshop on my laptop without having to purchase it again? And if I can do that, what is the process for reinstalling it?

[c.pfaffenbichler]

Which version are you talking about?

[Bobalob93]

Photoshop CC 2015 on a Windows 8 laptop. I never had an installation CD or prepaid card; I downloaded it from Adobe's website.

[c.pfaffenbichler · Accepted solution]

You should be able to install the CC application, log-in with your Adobe ID and install Photoshop from there.

[Bobalob93]

I had hoped that would be the case, but I wanted to double check before I reset the laptop. Thank you for the quick response.

[shannonm0515]

HELP ME PLEASE!!!  I had to do a factory reset on my laptop and have a current subscription to Photoshop (which they took out he money from my bank account last week) and yet when I go to to plans and products. it says that there are no plans or product found.  How on earth do I reinstall this when I can't even find my plan????

[KR Seals]

Is it possible that you have more than one Adobe account? If so, be sure you are logging in with the correct ID.

You should be reinstalling through the Creative Cloud app. Sign in through that app.