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Adobe reader dc opens then a box appears saying it has stopped working the closes

New Here ,
Jan 17, 2017 Jan 17, 2017

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I have Adobe Reader DC.  All was working fine until last week.  The document will open then a error appears and click ok and the program closes.  I have Uninstalled and reinstalled.  Used ccleaner.  re started etc several times.

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New Here ,
Jan 19, 2017 Jan 19, 2017

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I have exactly the same problem,but nobody seems to have the answer.

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Adobe Employee ,
Jan 28, 2017 Jan 28, 2017

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Hi jamesb86719406, williebritz,

Could you please try checking update for Reader and see if that works:

Launch Reader>click Help menu>select Check for Updates.

Please confirm the version of Reader DC installed on the machine.

To check the version, select About Adobe Acrobat Reader DC under Help menu

Thank You,

Shivam

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