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Adobe PDF services conversion failure file is 10,370 KB

New Here ,
Jan 17, 2017 Jan 17, 2017

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Can you please help me convert my pdf to an excel file.

My file is 10,370 KB, and I have gotten conversion failure errors when using Adobe PDF online to convert the file from PDF to excel.  I previously successfully converted a similar pdf file which was 8,474 KB. I upgraded to Acrobat PRO DC to be able to remove pages from my document to reduce the size however I got a conversion error there also as there are too many pages!

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Adobe Employee ,
Feb 10, 2017 Feb 10, 2017

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Hi Sarah72155999,

Sorry for the delay in response.

As mentioned above, you are trying to export the document online. so have you tried with a different web browser?

It could be a temporary issue with the web browser.

Also, try the same with the desktop application either Adobe Reader or Acrobat DC and see if that makes a difference.

Regards,

Akanchha

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