7 Replies Latest reply on Feb 14, 2017 5:16 PM by Kevin-Monahan

    After Effects crashes after i've just bought it, coincidence?

    lauraw59122845

      hi there,

       

      I recently bought and paid for adobe after effects, but ever since ive installed the program on my new sub, it keeps crashing and wont work (i cant even get it to import a wmv file thats less than 1gb) ive tried reinstalling, upgrading and downgrading my graphics card, launching with no preferences, launching with preferences ect restarting my comp and nothing has worked. I'm running a windows PC 64 bit, 2 tb of memory, 35 gb of ram and an nvidia gtx 6gb 960 graphics card. If anyone could help that would be great.