2 Replies Latest reply on Jul 21, 2017 1:55 PM by kennethb4449704

    how to get a qualified Certificate

    hidekim55301417

      Hello Everyone,

       

      I installed the adobe Acrobat(Acrobat Professional 11.0 WIN ESD D) to the PC of my colleague so that he is able to use the electronic signature.


      When we created the PDF File with the signature and try to use it in an online page we got the following error:


      (A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider. Client certificate doesn’t contain
      Qualified statements extension and therefore doesn’t apply for advanced electronic signature).

       

      Would you please be so kind and let me know how to get a qualified certificate ?

       

      Thank you very much in advance for your help and best regards,

       

      Hideki