Photoshop Elements 9, Panorama Funktion

[Chafford]

Ich habe Photoshop Elements auf meinen neuen Laptop geladen (Windows 10). Jetzt kann ich die Funktion Photomerge_Panorama nicht mehr verwenden. das Program stürzt ab sobald ich die Funktion aufrufe

[99jon]

https://support.microsoft.com/en-gb/help/15078/windows-make-older-programs-compatible

[Chafford]

hat leider nicht funktioniert

[rupalia98692837]

Hi,

Can you please try after resetting the preferences file of Photoshop Elements. For this:

Press and hold Alt+Control+Shift immediately while launching the Photoshop Elements editor.  A dialog will come , click Yes to delete the file.

please let me know if it works for you or not.

Thanks,

Rupali

[Chafford]

Where do I find the preferences file for Photoshop Elements?

Thanks, Ulrich

Von: rupalia98692837

Gesendet: Freitag, 20. Januar 2017 06:19

An: Ulrich Zysset <ulrich.zysset@bluewin.ch>

Betreff: Photoshop Elements 9, Panorama Funktion

Photoshop Elements 9, Panorama Funktion

created by rupalia98692837 <https://forums.adobe.com/people/rupalia98692837> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/9275980#9275980>

[rupalia98692837]

Hi Ulrich,

Please follow these steps:

- Press and hold Alt+Control+Shift immediately while launching the Photoshop Elements editor.

- A dialog will come , click Yes to delete the file.

Thanks,

Rupali

[Chafford]

Hi Rupali

I do not get any dialogue

Ulrich

Von: rupalia98692837

Gesendet: Freitag, 20. Januar 2017 16:12

An: Ulrich Zysset <ulrich.zysset@bluewin.ch>

Betreff: Photoshop Elements 9, Panorama Funktion

Photoshop Elements 9, Panorama Funktion

created by rupalia98692837 <https://forums.adobe.com/people/rupalia98692837> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/9276745#9276745>

[rupalia98692837]

Hi Ulrich,

Please do the following steps.

1. Launch Photoshop elements editor.

2. Press ctrl/cmd +k .

2. Click on 'Reset preferences on next launch' button. See the screen grab attached below.

3. Click on 'Ok' button.

4. Relaunch the application.

Please let us know if you face any issue.

Thanks,

Rupali

[Chafford]

Hi Rupali,

I went to through the procedure and arrived at the screen you sent me a picture of. Unfortunately without success.

Thank you anyway.

I decided in the meantime to get the upgrade to PSE 15 which seems to run ok.

Thanks for your help

Kind regards

Ulrich

Von: rupalia98692837

Gesendet: Montag, 23. Januar 2017 06:24

An: Ulrich Zysset <ulrich.zysset@bluewin.ch>

Betreff: Photoshop Elements 9, Panorama Funktion

Photoshop Elements 9, Panorama Funktion

created by rupalia98692837 <https://forums.adobe.com/people/rupalia98692837> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/9281115#9281115>

[ralfl77391113]

Dear Rupalia,

I have the same Problem and I try your steps but it doesn´t works. I have bought a new notebook with Windows 10 and if I started the Panorama function, Adobe Photoshop Elements 9 closed. If I make the same with my convertible with Windows 10, too. It works but the power is too small and it works a long time. If I try the Kompatibilitätsmodus with Windows 7, it´s the same. What can I do?

Thank you very much. Greetings Ralf