0 Replies Latest reply on Jan 19, 2017 11:53 AM by michaelg96085245

    Connection Error Detected

    michaelg96085245

      I have been having difficulties (after 2 years successful) use with 'the oops - this document couldn't be

      opened message' and not able to resolve. Therefore I downloaded ADE 3.0 to my desktop

      PC (opposed to my laptop that housed the version experiencing difficulties). ADE 3.0 is loaded,

      computer and device authorized. When I download a book from the library, the book is

      downloaded, ADE automatically opens and I receive the message

      "connection error detected - ADE could not connect to the fulfillment server - please make

      surw you are connected to the internet" which obviously I am.

       

      Solution - assistance? Thanks