I have checked out the site on different phone and tablet emulators online and they aren't showing any redirect to phone or tablet either.
Things I have tried:
Using different browsers
Checking on 2 different Androids
Checking online emulators
What could be the issue here?
Thanks so much in advance. I really appreciate your assistance and support!
your redirrect is not in place;
step 1 = from your alt-layout goto site prop and make sure you did tick the redirrect box
republish your site then (if still not working) ask hostgater to remove all the old files... for a clean upload because sometimes the server doesn't see the new files with ftp settings.
p.s, emulators are not worth anything for redirrect testing... the actual phone is the only way to be sure.
Thank you so much for your timely response. It is greatly appreciated.
I have already checked and unchecked the redirect from desktop button and then uploaded the modified files to FTP. Still having the same issue.
So I will click the redirect from desktop button again and save my muse file.
I am wondering if you think I should delete the entire site from my cpanel with Hostgator and then do a complete fresh upload of all files? Then, should I contact HostGator and have them do a sweep of all files from their end?
Truly appreciating your support!