12 Replies Latest reply on Oct 17, 2017 11:30 AM by pranasun

    Driver Power State Failure - Blue Screen of Death - Premiere Pro CC 2017

    nataliet692 Level 1

      Nvidia GTX960M running latest driver as of now: 21.21.13.7633 released 12/11/2016
      Eluktronics laptop:

      Windows 10 Home

      Intel i7-6700HW @ 2.6GHz, 2601 Mhz, 4 Cores, 8 Logical

      16GB RAM

       

      Issue started when updated from CC 2015 to CC 2017.

       

      To recreate, I open Premiere, work with a project and after 2 minutes or so there is no response to any input. After a few more minutes the bsod happens with the error driver_power_state_failure.

       

      I have saved two dmp logs and I'm looking for help.

       

      I've tried back-dating the nvidia driver.

      I've tried setting the Nvidia control panel 3d settings for premiere to high performance Nvidia processor.

       

      Thanks for reading!
      -Natalie