7 Replies Latest reply on Jan 24, 2017 6:40 AM by Sahil.Chawla

    Stalled Imports

    jonr24625415 Level 1

      I have LR CC 2015.8 and it has been giving me problems since the latest update.

       

      GLACIALLY SLOW IMPORTS.

      Example: I am trying to import 100 JPG files, and the import stalls after 6 images; 5 minutes later there are 12 visible thumbnails, then a another small batch minutes later, etc. Aperture 3 loads the same images fast with all the thumbnail previews visible in the browser in a few seconds and completes all the copying to disk in about 2 minutes.

       

      My computer is an iMac Retina 5K, 27" (5120 x 2880) , Late 2015

      Processor 3.2 GHz Intel Core i5

      24 GB 1867 MHz DDR3 RAM

      Graphics AMD Radeon R9 M390 2048 MB

       

      Import Settings: Smart Previews, Graphics processor enabled or disabled makes no difference!!

       

      Below is just a few items from the Forced Quit Report. I have omitted a great many pages of its text.

      Data Source:     Stackshots

       

       

      Command:         Adobe Lightroom

      Path:            /Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom

      Version:         Adobe Lightroom [1099473] (6.8)

      Parent:          launchd [1]

      PID:             4645

       

       

      Event:           hang

      Duration:        2.10s (process was unresponsive for 36 seconds before sampling)

      Steps:           21 (100ms sampling interval)

       

       

      Hardware model:  iMac17,1

      Active cpus:     4

       

       

      Fan speed:       1204 rpm

       

       

      --------------------------------------------------

      Timeline format: stacks are sorted chronologically

      Use -i and -heavy to re-report with count sorting

      --------------------------------------------------

       

       

      Heaviest stack for the main thread of the target process:

        21  start + 1 (libdyld.dylib + 21077) [0x7fffe3b29255]

        21  main + 1095 (Adobe Lightroom + 7063) [0x103b36b97]

        21  NSApplicationMain + 1237 (AppKit + 23936) [0x7fffcc0c1d80]

        21  -[NSApplication run] + 926 (AppKit + 242789) [0x7fffcc0f7465]

        21  -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 956 (AppKit + 8129270) [0x7fffcc87caf6]

        21  _DPSEventHandledByCarbon + 54 (AppKit + 4461286) [0x7fffcc4fd2e6]

        21  _NSHandleCarbonMenuEvent + 239 (AppKit + 1864698) [0x7fffcc2833fa]

        21  _HandleMenuSelection2 + 460 (HIToolbox + 612646) [0x7fffcdbc1926]

        21  MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 702 (HIToolbox + 613495) [0x7fffcdbc1c77]

        21  FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 96 (HIToolbox + 610877) [0x7fffcdbc123d]

        21  SendMenuItemSelectedEvent + 188 (HIToolbox + 611178) [0x7fffcdbc136a]

        21  SendMenuCommandWithContextAndModifiers + 59 (HIToolbox + 611259) [0x7fffcdbc13bb]

        21  SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 411 (HIToolbox + 433574) [0x7fffcdb95da6]

        21  SendEventToEventTarget + 40 (HIToolbox + 121124) [0x7fffcdb49924]

        21  SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 428 (HIToolbox + 32246) [0x7fffcdb33df6]

        21  DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1708 (HIToolbox + 35717) [0x7fffcdb34b85]

        21  NSSLMMenuEventHandler + 986 (AppKit + 1930800) [0x7fffcc293630]

        21  -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 107 (AppKit + 3277757) [0x7fffcc3dc3bd]

        21  -[NSMenu _internalPerformActionForItemAtIndex:] + 94 (AppKit + 3278224) [0x7fffcc3dc590]

        21  -[NSMenu performActionForItemAtIndex:] + 121 (AppKit + 3278361) [0x7fffcc3dc619]

        21  _os_activity_initiate + 61 (libsystem_trace.dylib + 23613) [0x7fffe3d5bc3d]

        21  -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114 (AppKit + 2715802) [0x7fffcc35309a]

        21  -[NSMenuItem _corePerformAction] + 324 (AppKit + 2716462) [0x7fffcc35332e]

        21  -[NSApplication(NSResponder) sendAction:to:from:] + 456 (AppKit + 8139088) [0x7fffcc87f150]

        21  _os_activity_initiate + 61 (libsystem_trace.dylib + 23613) [0x7fffe3d5bc3d]

        21  -[NSApplication terminate:] + 1655 (AppKit + 2389296) [0x7fffcc303530]

        21  -[NSNotificationCenter postNotificationName:object:userInfo:] + 66 (Foundation + 27191) [0x7fffcffc9a37]

        21  _CFXNotificationPost + 604 (CoreFoundation + 368028) [0x7fffce5a2d9c]

        21  -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1827 (CoreFoundation + 372067) [0x7fffce5a3d63]

        21  ___CFXNotificationPost_block_invoke + 50 (CoreFoundation + 644818) [0x7fffce5e66d2]

        21  _CFXRegistrationPost + 427 (CoreFoundation + 645483) [0x7fffce5e696b]

        21  __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12 (CoreFoundation + 645740) [0x7fffce5e6a6c]

        21  ??? (Adobe Lightroom + 15016) [0x103b38aa8]

        21  ??? (<FE173000-1F8A-342C-9A04-55A148CE14DD> + 422581) [0x103dac2b5]

        21  ??? (<40AE7192-620E-37D8-8DCC-BA159B70BFDB> + 82020) [0x103e4c064]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 8433) [0x103cfc0f1]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 41185) [0x103d040e1]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 99677) [0x103d1255d]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 40469) [0x103d03e15]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 16070) [0x103cfdec6]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 8562) [0x103cfc172]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 41789) [0x103d0433d]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 38782) [0x103d0377e]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 41185) [0x103d040e1]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 99677) [0x103d1255d]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 40469) [0x103d03e15]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 16070) [0x103cfdec6]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 8562) [0x103cfc172]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 41789) [0x103d0433d]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 38782) [0x103d0377e]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 41185) [0x103d040e1]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 99677) [0x103d1255d]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 40469) [0x103d03e15]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 135929) [0x103d1b2f9]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 133207) [0x103d1a857]

        21  ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 159188) [0x103d20dd4]

        21  __psynch_cvwait + 10 (libsystem_kernel.dylib + 105606) [0x7fffe3c57c86]

      *21  psynch_cvcontinue + 0 (pthread + 39138) [0xffffff7f80fb68e2]

       

       

       

       

      Process:         Adobe Lightroom (Lightroom) [4645]

      Path:            /Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom

      Architecture:    x86_64

      Parent:          launchd [1]

      UID:             504

      Task size:       1474 MB

      CPU Time:        0.066

      Note:            Unresponsive for 36 seconds before sampling

      Note:            1 idle work queue threads omitted

       

      <0.001

      Note:            4 idle work queue threads omitted