This has happened to me frequently in the past few weeks. I have fixed the problem, but I am fed up.
Here's what happened.
My PC crashed a week ago, and I have to reload everything.
I try to log in to Adobe ... I have forgotten my password.
Okay. Send me a notice to g-mail.
Adobe does that.
I try to change my password. It seems I have to try something totally new. Adobe does not like repeated passwords.
Think think think ... ah... new password.
What's this? The feedback shows a green statement – a bright green list for everything I do right, mud red for what it thinks I do wrong. ... In mud red it hints nastily that I am using my own address. I am NOT!
Anyway. Try again. What does thing WANT? Success. I have created a new password.
I leave and wander around, trying to find a download for Adobe Digital Editions.
I have to log in with my Adobe ID again.
Wonderful. That should be easy. I'll use my new password; I have it neatly written on the side to prevent mistakes.
What's this? Adobe does not recognize the new password! I try again. And again. And again.
Okay, Adobe has forgotten my password, but it seems I have to take the blame.
I have to change my password. Again.
Again Adobe tells me I must not use my address.
I was NOT using my address in the password, but fine. Fine fine fine.
At last I hit upon fresh password that is mildly insulting to Adobe, but at this stage, very memorable to me.
NOW it works.
But I am fed up – hence this rant.
I will not forget the latest password. This time Adobe made it stick.
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