4 Replies Latest reply on Jan 21, 2017 3:04 AM by davids38710785

    Lightroom won't open ORF RAW files - Can't update

    davids38710785

      Hi,

       

      I just bought the Creative Cloud Photography plan with Lightroom CC and Photoshop CC.

      Everything installed without any problems - Photoshop CC (2017), Lightroom CC (2015) and Camera Raw CC.

       

      I can open up my Olympus PEN-F RAW ORF files without any problems in Photoshop CC, but when I try to import them in Lightroom CC I get an error. Lightroom CC asks me to check for updates, but then I get an error that the version controlled failed. I've tried a couple of times, and I assure you I'm connected to the Internet.

       

      error.png

       

      Screenshot is in Swedish, but it basically says that the version control failed and that it's most likely because of that I'm not connected to the Internet or that the version information server is down.

      Both seems very unlikely since I just installed and updated the apps through the Creative Cloud app.

       

      What can be the problem?

       

      I have the latest version of Lightroom - which should work with ORF raw files.

       

      Lightroom-version:  CC 2015 [1014445]

      Licens: Creative Cloud

      Operativsystem: Mac OS 10

      Version: 10.12 [2]