Premiere Pro Only Importing and Draging Audio onto Timeline

[mgmagnuson]

Whenever I try to import my footage to premiere, it only imports the audio. I am using footage directly from a gh4 and anytime I want to use a piece of footage I have to restart premiere and it will let me import one piece of footage with video and then after that only audio. Its not the footage because when I tried to take a sequence and drag it into another sequence it did the same thing, only dragging the audio onto the timeline. This is very frustrating and has made it almost impossible to edit my videos because I have to keep restarting premiere every time I want to add another clip.

[John T Smith]

Exactly what is INSIDE the video you are editing?

Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing - For Windows Internet Explorer press the PRINT SCREEN button on your keyboard, and then do CTRL-V to paste the screen print from the clipboard into a forum message

Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download POST IN TREE VIEW

More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

-WITH Exactly which version of Premiere Pro

-WITH the brand/model graphics adapter (ATI or nVidia or ???) and exact driver version

-Do not count on Windows to be fully up to date when it comes to device drivers

-Go to the vendor site to be sure you have an updated driver for your graphic adapter

•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

-WITH have you recently updated to the very latest Mac or Windows operating systems?

--Both Windows 10 and Mac El Capitan have been known to cause problems... what is YOUR operating system?

-WITH exactly what are the codec details of what you are editing?

[Jim_Simon]

Patching source sequences in Premiere Pro

[Vidya Sagar]

Hi mgmagnuson,

Have you tried the steps recommended by John Smith & Jim Simon? Please let us know the status of the issue.

Thanks,

Vidya