3 Replies Latest reply on Jan 25, 2017 6:39 AM by MrTomUK

    Uploaded video files via FTP disappear

    MrTomUK

      Hi

       

      I have just signed up to contribute video files but having a problem...

      I successfully connect via FTP and try uploading a few video files (.mov files) to the root of where it logs in. The upload appears to be successful but then the file disappears when refreshing. On the Adobe Contributer web page the files do not appear in the "Uploaded Files" section.

       

      From advice in someone else's post on this forum, I tried creating a folder called my Adobe ID and also a folder called my FTP username and then uploading to that directory but the same thing happens - the file uploads in full and then disappears.

       

      Am I doing something wrong?