• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

HELP!!!!!! Applications been damaged?

New Here ,
Jan 21, 2017 Jan 21, 2017

Copy link to clipboard

Copied

I tried to open my adobe photoshop elements 14 editor and it says that the application has been damaged and that I need to reinstall the application. But I don't want to have to pay for this again!

Views

247

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 21, 2017 Jan 21, 2017

Copy link to clipboard

Copied

you can log in to adobe.com with your email and password and re-download 14 without charge.  Once in your computer you only need to have your product key to install it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 22, 2017 Jan 22, 2017

Copy link to clipboard

Copied

Download from here:

Download Photoshop Elements | 15, 14, 13, 12, 11, 10

You may need to use the Adobe Cleaner Tool (Yes, it works for Photoshop Elements):

Use the Creative Cloud Cleaner Tool to solve installation problems

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 22, 2017 Jan 22, 2017

Copy link to clipboard

Copied

Sorry for the inconvenience.

Please try rebooting your machine and then launch PSE.

Let us know if issue still persists.

Thanks,

Anwesha

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 23, 2017 Jan 23, 2017

Copy link to clipboard

Copied

I did what you suggested before I wrote my problem.  I also uninstalled PS15, reinstalled it, updated it, and rebooted after reinstallation.  Problem persists.

[Personal information removed by moderator.  This is a public forum.]

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 23, 2017 Jan 23, 2017

Copy link to clipboard

Copied

LATEST

Did you use the Cleaner Tool?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines