5 Replies Latest reply on Mar 19, 2017 5:54 PM by BARIII

    Error message launching Lightroom 6

    Naivara

      I received a brand new copy of Lightroom 6, purchased from Amazon as a stand alone product, for Christmas. I just got around to installing and setting it up today. The installation went fine, then when I went to launch it, I got this error message: "Adobe Photoshop Light Room has stopped working".  "A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available."

      I searched this forum and found a post from 2015 with the same issue. The answer there was to check the computer's specs. Now I'm not so good with computers, I can do basic things, but when it comes to knowing how many GB of RAM I have, or what kind of graphics card, I have no clue!

      Any help would be appreciated! Thank you