3 Replies Latest reply on Jan 23, 2017 6:34 AM by Steve Grisetti

    Adobe Premier Elements 10 video not working

    danc52588588

      Hi,

      Hoping someone may help. I have just purchased a new PC and loaded on my copy of Premier Elements 10. All appears to work however when I import media and play it I only get sound and no visual. See example below. It also bugs out when I try and change the size of the preview box (example below)

      Here is a copy of my specs for new PC. Drivers have been updated. I have also downloaded a trial copy of Premier Pro CC 2017 and this works fine. Has this something to do with not being compatible with Win 10?

      Thanks

       

      System Components: