9 Replies Latest reply on Jan 25, 2017 7:50 AM by loril44167455

    digital edition and authorized with out ID


      I am unable to download library books onto my nook. This has been a huge issue for months with Nook and Adobe passing the blame back and forth. My computer is authorized without an ID in order for me to download books it must be authorized with an ID. When attempting to authorize my computer with an ID I am informed I have too many devices on the account, this is not true, I need my account reset please.  Apparently after installing and uninstalling  nook and adobe as instructed numerous times my account now has too many devices even though it was the SAME nook being installed. Who is in charge of resetting this and how do I get this resolved?