I'm surprised you're having this issue with the Slideshow module since the current GPU implementation is only used in the Develop module. What happens if you go to Edit Preferences> Performance and uncheck 'Use Graphics Processor?'
2) Try the solution at this Lenovo site link: How to switch between Nvidia and Intel Onboard Graphics - Idea laptops - Lenovo Support The GPU implementation should be similar on your Dell laptop.
Thanks for the reply. The FAQ solution does not work. Adobe admits that this is a problem. Thanks for your suggestion.
Thanks for your reply. The FAQ solution does not work. Adobe admits that this is a problem.
Did you try disabling the integrated Intel HD Graphics 530 as outlined at the FAQ:
- The Develop module is the only module that currently uses GPU acceleration. Commands and processes outside the Develop module aren't affected. For example, the commands for merging multiple images to create HDR files or panoramas don't use GPU.
- Only the "Main" Lightroom window is accelerated. The "Secondary" window isn't accelerated by GPU.
- Using more than one graphics processor / graphics card doesn't enhance performance.
If you're using more than one graphics card in Windows, your high-end card might not be set as the primary card. To disable the lesser of the two cards, in the Windows Device Manager, right-click the
card's name and choose Disable.
Disabling a graphics card
For instructions on how to set a specific card to be the primary graphics card on Windows, consult the graphics card manufacturer's driver documentation.
Yes. Both me and my local computer service expert tried without any change in the problem. I discussed this with the Adobe help desk and they could not give me any other advice other than they are aware of the problem.