3 Replies Latest reply on Feb 14, 2017 8:20 AM by kglad

    Creative Cloud is taken too long to  initialize. It's missing or damaged.

    sebdea Level 1

      Hi there,


      MAC Mini Late 2010, OS X 10.10.5, 8 GB RAM, 256 Gb SSD.


      A week ago it started When openning my computer Creative Cloud desktop app it returns me an error message, see attached.

      I tried to download Creative Cloud app and reinstall it again. It does not work at all.  Even worst. After I reinstalled the CC desktop app the application opened bbut it didn't connect. Few minutes later my computer started to work poorly> It took centuries to open an Adobe application. Even my mouse was moving slowly with interruptions.

      I had to close my MAC and restart it again for all aplications to work properly. BBut, CC desktop app still does not working.


      Any ideas?


      SebastianScreenshot 2017-01-23 12.10.24.png