Not by any means. In fact, this is the first I've heard of this. What operating system are you using?
Try going to the Preferences (under the Edit menu on a PC) and unchecking the option to use Hardware Acceleration. Then try your MP4 again.
If that doesn't work know that version 15 is the first version that isn't dependent on Quicktime components. And, in reality, it's still dependent on Quicktime for some functions.
Download and install Quicktime 7. If you are on a Windows computer, you can opt not to install Quicktime Player or you can disable the Player by changing the file's suffix. It's the other components you need.
Thanks for the info.
PC is running Windows 7, NTFS file system
I will try your recommendations and get back to this forum.
Windows 7 does not update completely automatically. It only adds critical updates.
I recommend first going to Windows Update and manually adding ALL updates, including driver updates and non-critical updates. A number of these are updates to Visual C++ frameworks which can play a role in Premiere Elements video processing.
Disabled Firewall: same issue
Disabled HW Acceleration: Same issue
Applied all recommended and optional windows updates: Same issue
Here are some screen shots, midway through a Export & Share (rendering video) process, we see the output files are being created
After an hour, the Process looks successful in PE15
But if we look at the output files now, its 1KB !
Will try installing quicktime and repeating
Some good news
I freed up some space on the drive (even though there was sufficient free space for 2 x the size of the output file) and the MP4 - H254 file creation was successful.
Odd that the previous failed instances were "successful" from the PE15 message.
thanks for the pointers
Great news, Tony! Please mark this question as correctly answered.