2 Replies Latest reply on Jan 24, 2017 9:51 AM by Peru Bob

    Premiere elements 13

    bream/dave

      I have premiere elements and photoshop 13 installed on my HP desktop,   I do not use it much but last week i tried to edit some old videos. I  started getting pop ups to say my free trial of adobe 15 is coming to an end and i should purchase it to continue . Plus the video i had spent time completing was overstamped with "this video was made using Adobe 15 - purchase to continue ????

      Dave

        • 1. Re: Premiere elements 13
          Steve Grisetti Adobe Community Professional

          Assuming you've activated the product, have you ensured that you're logged into the program(s)?

           

          Have you tried uninstalling/reinstalling? (You won't lose any work.)

          • 2. Re: Premiere elements 13
            Peru Bob Adobe Community Professional & MVP

            bream/dave wrote:

             

            I have premiere elements and photoshop 13 installed on my HP desktop,

            I started getting pop ups to say my free trial of adobe 15 is coming to an end and i should purchase it to continue . Plus the video i had spent time completing was overstamped with "this video was made using Adobe 15 - purchase to continue ????

             

            Was it created in version 13 or version 15?