4 Replies Latest reply on Jan 27, 2017 9:05 PM by justink27508166

    Importer reported a generic error on a Live Commentary .m4a extracted Elgato file


      Hi, my friends and I recorded Xbox One gameplay through Elgato HD 60 S's.


      We recorded our Gameplay files and used the Live Commentary File Extraction which separates the commentary and gameplay from each other into separate files.


      The Gameplay file is a .mp4 which works on fine on Premiere. But the Live Commentary file is in .m4a format and I get an "Importer reported a generic error" message.


      I'm new to Adobe's product. I haven't done any video editing in a couple of years and am returning to it.




      Additional Info:

      Premiere Elements 13

      Windows 10

      Elgato HD 60 S