1 Reply Latest reply on Jan 24, 2017 9:38 AM by 99jon

    I have installation problem with lightroom 6

    barrya63053718 Level 1

      I have an HP Pavilion g6 with windows 10. I've just downloaded lightroom 6. Part way through the installation, at after the point where I press the Install button in the Adobe box showing Options, language, location and Install I get the User Acc Control asking to Allow this App etc. I click Yes and the following message appears -

      Windows cannot find 'C:\Users\HP\AppData\Local\Adobe\OOBE\PDApp\Decore\SetUp.exe.;

      Can get help please in simple English?

        • 1. Re: I have installation problem with lightroom 6
          99jon Adobe Community Professional & MVP

          Try renaming the two OOBE folders. Go to:

           

          C:\Program Files (x86)\Common Files\Adobe

          Inside the Adobe folder find the folder named OOBE and rename it OOBE_OLD

           

          Then bring up the run dialog by holding down the Windows key and pressing R

          Type the following string into the dialog and press return

          %localappdata%/Adobe

          Inside the Adobe folder re-name the OOBE folder as OOBE_OLD

           

          Then go back to your unzipped lightroom download and double-click on Setup to start the installation again,