10 Replies Latest reply on Aug 13, 2017 5:22 PM by Sue Garibaldi

    Cannot export, cannot sign off

    Dario de Judicibus Level 1

      I created a sketch on my iPad by Adobe Illustrator Draw. Now I want to export it to my desktop to work with it by using Illustrator or Photoshop. I tried to save it on CC files as PSD, but I get an error message: upload failed. So I tried to export it directly to Illustrator or Photoshop. It fails again. Eventually, I tried to sign off the app on my iPad and sign in again, but I get a never-ending "Completing backup...". No way to sign off too. What else?