4 Replies Latest reply on Jan 24, 2017 11:45 PM by yvesr36662948

    PE14 stopped working problem with the dll UIFramework.dll


      After re-installation, Adobe Premiere Elements 14 does not want to start.

      I have the message: Adobe Premiere Elements 14 stopped working and in event viewer a problem with a DLL:

      Name of the failing application Adobe first Elements.exe, version:, time stamp: 0x55e5a5ad

      The failed module name: UIFramework.dll, version:, time stamp: 0x55e59ee3

      Exception code: 0xc0000005

      Offset error: 0x0000000000043d10

      ID of the process failed: 0x1b04

      The failing application start time: 0x01d274ae56c4a585

      The failing application path: C:\Program Files\Adobe\Adobe first 14\Adobe first Elements.exe Elements

      The failed module path: C:\Program Files\Adobe\Adobe first Elements 14\UIFramework.dll

      Report ID: f955142d-6d1c-4469-b5cf-adaafaf610eb

      Full name of the package failed:

      The application related to the failed package ID:

      I had this incident in the first installation in 2015 and memory ADOBE Support gave me a URL to download the file