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We are taking a form document PDF that has been made IN Adobe Pro. When we open the document (From Egnyte, cloud based) we receive the message "Document has been modified outside of Acrobat. Do you want to create a local copy?" We DO NOT want local copies, we want to edit the document and it should sync right back up to Egnyte. We have no option other than to create a local document or to close the document out. Why is this happening?
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This is a question you have to ask Egnyte support. They need to interface with Acrobat in a certain way for what you want to work. I assume they would have to create an Acrobat plugin that creates its own filesystem, which then would be mapped to their online system. In the past, document management systems would generally provide Acrobat and Reader plugins. I have not worked with DMS in quite some time, so don't know what the current standard is. But again, Egnyte should be able to tell you if they have a way to work with Acrobat.
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We have managed to make it work twice, but then the second time it will do this again. Is this still an Egnyte issue?
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Only they know what is happening with the PDF file while you have it open. I would contact them.