5 Replies Latest reply on Jan 24, 2017 9:06 PM by Benjamin Root

    Photoshop CC2017.1 on Windows 10 64bit stops working on Print command

    comlodge5

      This problem has been happening since I updated a bit ago and I expected an update but since there isn't one and the suggested fixes such a s reset references, hold down space bar when hitting Print command have had no effect on the problem.

       

      Below is todays event log. Would appreciate some assistance though I'm thinking I should just go back to an earlier version.

       

      Log Name:      Application

      Source:        Application Error

      Date:          25/01/2017 11:26:38 AM

      Event ID:      1000

      Task Category: (100)

      Level:         Error

      Keywords:      Classic

      User:          N/A

      Computer:      janiceo

      Description:

      Faulting application name: Adobe Spaces Helper.exe, version: 0.0.0.0, time stamp: 0x583e8a7d

      Faulting module name: libcef.dll, version: 3.2526.1347.0, time stamp: 0x572d0cf0

      Exception code: 0xc0000005

      Fault offset: 0x0000000002656a12

      Faulting process id: 0x408

      Faulting application start time: 0x01d276a98a84567f

      Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Spaces\Adobe Spaces Helper.exe

      Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Spaces\libcef.dll

      Report Id: b9d8a219-9b7f-4b79-bd2a-acd8390b717f

      Faulting package full name:

      Faulting package-relative application ID:

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

          <Provider Name="Application Error" />

          <EventID Qualifiers="0">1000</EventID>

          <Level>2</Level>

          <Task>100</Task>

          <Keywords>0x80000000000000</Keywords>

          <TimeCreated SystemTime="2017-01-25T01:26:38.848195000Z" />

          <EventRecordID>16823</EventRecordID>

          <Channel>Application</Channel>

          <Computer>janiceo</Computer>

          <Security />

        </System>

        <EventData>

          <Data>Adobe Spaces Helper.exe</Data>

          <Data>0.0.0.0</Data>

          <Data>583e8a7d</Data>

          <Data>libcef.dll</Data>

          <Data>3.2526.1347.0</Data>

          <Data>572d0cf0</Data>

          <Data>c0000005</Data>

          <Data>0000000002656a12</Data>

          <Data>408</Data>

          <Data>01d276a98a84567f</Data>

          <Data>C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Spaces\Adobe Spaces Helper.exe</Data>

          <Data>C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Spaces\libcef.dll</Data>

          <Data>b9d8a219-9b7f-4b79-bd2a-acd8390b717f</Data>

          <Data>

          </Data>

          <Data>

          </Data>

        </EventData>

      </Event>