4 Replies Latest reply on Apr 19, 2017 12:43 PM by Szalam

    I can't use After Effects anymore—Blank dialog box

    garrisonj36838648

      Hey I have a really important issue with the new version of Adobe After Effects. I recently downloaded Adobe AE 2017.1 and cannot use it, I get a dialog box that can't be closed every time I open it. It does not even let the program startup, it says that the weird dialog box is After Effects and It does not show up on my taskbar. I run Windows 10 and I have never had this issue until I installed AE 2017.1, If you could tell me how to fix it or the Adobe AE team could send an AE 2017 installer then that would be great. I cant get the regular 2017 version back because when I reinstall AE it just reinstall's 2017.1, I am honestly freaking out about this and would love some feedback.

      Here's a picture of the dialog box I get.2017-01-24.png

       

       

       

      Please help!

       

      Mod note: text added to title for reference