2 Replies Latest reply on Apr 26, 2017 2:59 AM by mohannade53477724

    "Save As" Popup is Blank

    arianar50546433

      Adobe software: Acrobat DC (fully updated)

      Operating system: Windows 10 (fully updated)

      Third-party software in use: Office 365, Adobe Acrobat DC

       

       

      Hello,

       

      Hope someone can help with this... When I click on Save As using Adobe Acrobat DC, the save as box dialogue/box pops up and is blank, then the program freezes and shuts off.

       

      Steps I have taken to resolve: I just export the file to an optimized PDF and then the software prompts me to save the document, at which point I am able to save it. Of course, I should not have to do that to save an acrobat file.

       

      Here is a screen shot: