3 Replies Latest reply on Feb 22, 2018 3:01 PM by anthonys15372524

    "Save As" Popup is Blank


      Adobe software: Acrobat DC (fully updated)

      Operating system: Windows 10 (fully updated)

      Third-party software in use: Office 365, Adobe Acrobat DC





      Hope someone can help with this... When I click on Save As using Adobe Acrobat DC, the save as box dialogue/box pops up and is blank, then the program freezes and shuts off.


      Steps I have taken to resolve: I just export the file to an optimized PDF and then the software prompts me to save the document, at which point I am able to save it. Of course, I should not have to do that to save an acrobat file.


      Here is a screen shot: