I've created two different Acrobat files, one from Word and
one from Powerpoint, using Acrobat 9. When I try to import either
of these files into my RoboHelp 7 project I get this error:
RoboHelp HTML could not open filepath/filename because it is
not a supported file type or because the file has been corrupted.
I can import some other Acrobat files that I think were
created with an older version of Acrobat, but I haven't tried
enough samples to know for sure that it is an Acro 9 vs older Acro
As a workaround, I can import the source Word file directly,
which works fine. But I can't find a way to get the PP in to
RoboHelp. When I try to save the PP as Word or html, it converts
terribly--I have Office 2007. You all don't need to solve my
Microsoft problems though, but if anyone can shed light on why RH 7
won't take my Acrobat files, please do help!
I have a similar problem with a pdf file created from Frame
Maker. I am using the Technical Communications Suite, with an
'enhanced' version of Frame Maker, as well as Acrobat Pro Extended.
When I try to import the pdf file, I get the same message:
not a supported file type, or a corrupted file.
Yes, I know you can import the Frame Maker files into Robo
Help, but Robo Help is unable to handle complex formatting (cell
table, bullet item, one work in bold) without spontaneously
changing the font and the font size.
This file opens and displays fine with Acrobat 8.1 and
Acrobat 9 Pro Extended
I am down to editing the Robo Help files by hand, and praying
I don't do anything (like trying to split the topics up into
smaller pages) that will wipe out my changes (yes, there is a 'do
not update' setting -- that doesn't work, either :(