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Problem to (re)activate Lightroom 6

New Here ,
Jan 26, 2017 Jan 26, 2017

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Dear Adobe Service Team!

I have a problem to (re)activate my lightroom 6 (after hardware crash).

I have a stand-alone, perpetual license.

Error meesage see attachment.

please delete (or reset) my old computer entries.

Fehlermeldung-1.jpg

system language: german

greetings

Mr. Kirschstein

EDIT [private information removed by  moderator]

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correct answers 1 Correct answer

Community Expert , Jan 26, 2017 Jan 26, 2017

This is a user-to-user forum and only sometimes Adobe employees are visiting this forum. You have to contact the Adobe support directly via chat or telephone.

Axel

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Community Expert ,
Jan 26, 2017 Jan 26, 2017

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This is a user-to-user forum and only sometimes Adobe employees are visiting this forum. You have to contact the Adobe support directly via chat or telephone.

Axel

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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New Here ,
Jan 26, 2017 Jan 26, 2017

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Sorry, I have not found any support by telephone or a link for a direct Adobe-Chat. Thats my problem... 😞

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New Here ,
Jan 26, 2017 Jan 26, 2017

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Problem gelöst, Chat kann geschlossen werden.

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