1 Reply Latest reply on Feb 24, 2017 3:54 PM by Kevin-Monahan

    AE 14.1.0.57 freezes at "Initializing Media Core" for 4-5 min.

    kenneth_bonde

      Edit:

      Issue solved by Adobe Support

      https://helpx.adobe.com/premiere-pro/kb/startup-screen-hangs-premiere-after.html   

      https://helpx.adobe.com/after-effects/kb/troubleshooting-quicktime-errors-in-after-effects .html#main-pars_support_section

       

       

      upgraded my AE to version 14.1.0.57 on my Mac running OS 10.10.5

      When I launch AfterEffects it freezes on the start-up screen "Initializing Media Core" for 4-5 minutes.

      After this time AfterEffects launches and can be used normally.

       

      Any help appriciated

       

      - kenneth