3 Replies Latest reply on Jan 29, 2017 10:24 PM by girijaAgarwal

    Acrobat DC Export to text

    o73219168

      Sorry, if this has been already covered. I used Acrobat X for years and had no issues exporting complex PDFs to txt files which I run through another process to import. I thought upgrading to Acrobat DC would be an improvement on the OCR capabilities. Since I've upgraded to DC, none of my PDFs export correctly at all. Even some of the more simpler ones. I tried working with Support via chat and all he had to say was this is how it is. This worked fine in X but not in DC so it leads me to think I have something setup wrong (which Adobe support didn't catch) or this is a bad bug as the OCR in DC is almost useless for my purposes. If anyone has any tips or can help, it is so appreciated. Thank you

        • 1. Re: Acrobat DC Export to text
          Karl Heinz Kremer Adobe Community Professional

          If Acrobat DC is no longer doing what Acrobat X used to do (it would be interesting to see how Acrobat XI performed with this task), I would consider this a bug. You can file a bug report here: Feature Request/Bug Report Form  - make sure you provide all the relevant information. Unfortunately, you cannot attach files to a bug report, but you can share a file by e.g. uploading it to Adobe's Document Cloud and then sharing a link to it (instructions about how to do that are here: Share Documents via Adobe's Document Cloud - KHKonsulting LLC )

           

          Based on your description, it's not clear what exactly the problem is. Would you be able to share a sample document and instructions about how to observe the problem with us?

          • 2. Re: Acrobat DC Export to text
            o73219168 Level 1

            Thank you. It seems like a bug to me also but not really sure.

            This is a partial export from Acrobat X which worked.

            Game 1 Away Game 1 Game 1 Home Game 1

            Time:

            # Per Str Elapsed Event Description MTL On Ice TOR On Ice Game

            1 1 0:00 20:00 PSTR Period Start - Local time: 7:20 EDT  14 C  11 R  67 L  76 D  79 D  31 G  23 C  42 C  19 R  2 D 3 D 45 G 

            2 1 EV 0:00 20:00 FAC MTL won Neu. Zone - MTL #14 PLEKANEC vs TOR #42 BOZAK  14 C  11 R  67 L  76 D  79 D  31 G  23 C  42 C  19 R  2 D 3 D 45 G 

            3 1 0:14 19:46 STOP HAND PASS  14 C  11 R  67 L  76 D  79 D  31 G  23 C  42 C  19 R  2 D 3 D 45 G 

            4 1 EV 0:14 19:46 FAC MTL won Neu. Zone - MTL #14 PLEKANEC vs TOR #42 BOZAK  14 C  11 R  67 L  76 D  79 D  31 G  23 C  42 C  19 R  2 D 3 D 45 G 

            5 1 EV 0:40 19:20 HIT MTL #11 GALLAGHER HIT TOR #2 HUNWICK, Off. Zone  51 C  11 R  15 L  74 D  76 D  31 G  23 C  43 C  28 R  2 D 3 D 45 G 

            6 1 EV 0:51 19:09 SHOT TOR ONGOAL - #28 BOYES, Wrist, Off. Zone, 35 ft.  51 C  22 R  15 L  26 D  74 D  31 G  43 C  28 R  21 L  36 D 51 D 45 G

             

            In Acrobat DC, it looks like this doing the exact same thing

            Game 1 Away Game 1 Game 1 Home Game 1
            Time:
            # Per Str Elapsed Event Description MTL On Ice TOR On Ice Game
            1 1 0:00 20:00 PSTR Period Start - Local time: 7:20 EDT  14 C  11 R  67 L  76 D  79 D  31 G  23 C  42 C  19 R  2 D 3 D 45 G 
            2 1 EV 0:00 20:00 FAC MTL won Neu. Zone - MTL #14 PLEKANEC vs TOR #42 BOZAK  14 C  11 R  67 L  76 D  79 D  31 G  23 C  42 C  19 R  2 D 3 D 45 G 
            3 1 0:14 19:46 STOP HAND PASS  14 C  11 R  67 L  76 D  79 D  31 G  23 C  42 C  19 R  2 D 3 D 45 G 
            4 1 EV 0:14 19:46 FAC MTL won Neu. Zone - MTL #14 PLEKANEC vs TOR #42 BOZAK  14 C  11 R  67 L  76 D  79 D  31 G  23 C  42 C  19 R  2 D 3 D 45 G 
            5 1 EV 0:40 19:20 HIT MTL #11 GALLAGHER HIT TOR #2 HUNWICK, Off. Zone  51 C  11 R  15 L  74 D  76 D  31 G  23 C  43 C  28 R  2 D 3 D 45 G 
            6 1 EV 0:51 19:09 SHOT TOR ONGOAL - #28 BOYES, Wrist, Off. Zone, 35 ft.  51 C  22 R  15 L  26 D  74 D  31 G  43 C  28 R  21 L  36 D 51 D 45 G 

            Acrobat DC

            Play By Play

            3 Tuesday, January 24, 2017Attendance 17,565 at TD Garden

            4
            Start 7:08 EST; End 9:53 EST
            Game 0714
            Final

            DETROIT RED WINGS BOSTON BRUINS Game 48 Away Game 24 Game 51 Home Game 23
            Time:
            # Per Str Elapsed Event Description DET On Ice BOS On Ice Game
            134  2  0:00 20:00  PSTR  Period Start- Local time: 8:09 EST 
            135  2 EV  0:00 20:00  FAC  BOS won Neu. Zone - DET #72 ATHANASIOU vs BOS #37 BERGERON  21 72 40 61 65 31 37 63 88 47 54 40 C C L D D G C C R D D G 
            136  2 EV  0:17 19:43  SHOT  BOS ONGOAL - #37 BERGERON, Wrist, Off. Zone, 10 ft.  21 72 40 61 65 31 37 63 88 47 54 40 C C L D D G C C R D D G 

            The first line that even looks normal is line 134. Missing all the information before and most of the information after. I canshow simpler examples if it helps as this is a complex PDF

            • 3. Re: Acrobat DC Export to text
              girijaAgarwal Adobe Employee

              Hi o73219168,

               

              We apologize for the issue you are facing.

              Could you please help us with the following information:

              1. The Acrobat DC dot version you are using.

              2. The OS platform you are on

              3. Please share the pdf files you are facing the issue with along with the output files.

               

              I am sending you a private message with the email address you need to send the above information at.

               

              Thanks for your patience.

               

              Regards,

              Girija