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Lightroom Mobile App

New Here ,
Jan 27, 2017 Jan 27, 2017

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I received a message in the Lightroom mobile applications on my iPhone and iPad that my trial has ended, however my creative cloud subscription is current. I have gone through all the troubleshooting advised (sign in, sign out, reactivate, etc) but cannot get the mobile apps to sync. How can I get them to work?

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Adobe Employee , Feb 09, 2017 Feb 09, 2017

Hi Margaret,

Do you have a student & teacher plan?

and Please check your lightroom version by clicking on help > about lightroom.

Regards,

Sahil

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Adobe Employee ,
Feb 09, 2017 Feb 09, 2017

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Hi Margaret,

Do you have a student & teacher plan?

and Please check your lightroom version by clicking on help > about lightroom.

Regards,

Sahil

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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